Information for Our Guests

To speak to a reservationist, call 850-974-0974.

guest_services

Welcome to our Online Home!

We have built our reputation on providing quality short-term rentals with superior customer services, so congratulations – you have just taken the first step to a terrific stay with us! We specialize in renting the right home to the right guest and have with the experience and team in place to help insure your complete satisfaction with our personalized services.

 

YOUR vacation – all mapped out!

One thing that other travel shoppers like about our website is that it is easy to find the right vacation rental and amenities for their needs. We know that people are not just looking for a place to stay, but an entire vacation experience, and that is why all of our listings are mapped in relation to all the activities, attractions and fun that will meet your personalized needs.

Do we know the area? You bet we do! If you are looking for the inside info on the best attractions and leisure activities, the best restaurants, nightlife and shopping venues, the best of everything – you have come to the right place. Our staff is well prepared to provide you with personalized recommendations and service to ensure a vacation that matches your needs and dreams.Our goal is to provide customized service leading to greater customer satisfaction which will leave you wanting to vacation with us again and again.  We are here to help you experience the perfect vacation.

 

The Right Response… Promptly!

Have you found a rental on our site that looks promising? Great news! Send us an Inquiry with travel dates and you will receive a quote and answers to your questions almost right away! If that rental is not available we will send you suggestions for similar properties that are available, with links so you can see if these rentals meet your needs. All of this happens quickly because we know you have other stuff to do – so inquire away!

Our great communications don’t stop there. For example, you will receive a detailed booking statement and confirmation right after you book. We will automatically charge your final payment 30 days prior and make sure to remind you via email so you don’t miss anything or forget to plan the rest of your trip. Our pre-stay email provides our guests with personalized information about their property and how to check-in without going to our offices to help ease your travel plans and make sure you have a great vacations. Finally, we have the people and processes in place to make your entire experience from booking to check-out fast, easy and stress free. That’s what a vacation is supposed to be like, right??

 

Thank YOU for coming!

We look forward to hearing from you and delivering a level of service exceeding your expectations.

 

To speak to a reservationist, call 850-974-0974.